The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 574 |
| Houston, TX | 409 |
| Philadelphia, PA | 286 |
| Washington, D.C., DC | 225 |
| Seattle, WA | 198 |
| Atlanta, GA | 193 |
| Denver, CO | 180 |
| Sacramento, CA | 146 |
| Salt Lake City, UT | 145 |
| Minneapolis, MN | 125 |
| Detroit, MI | 118 |
| Indianapolis, IN | 118 |
| Brooklyn, NY | 103 |
| San Francisco, CA | 96 |
| Portland, OR | 83 |
| Boston, MA | 78 |
| Orlando, FL | 77 |
| Miami, FL | 75 |
| Pittsburgh, PA | 73 |
| Oakland, CA | 59 |
| Baltimore, MD | 56 |
| Charlotte, NC | 55 |
| Jacksonville, FL | 47 |
| New York City, NY | 44 |
| Tampa, FL | 44 |
| Nashville, TN | 40 |
| Reno, NV | 37 |
| Phoenix, AZ | 36 |
| Dallas, TX | 33 |
| Birmingham, AL | 32 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Jere Holloway (@JereHolloway2) reported @comcast @xfinity @XfinitySupport literal millions on infrastructure built to fail with feddy handouts, or was it lobbied hand backs..?
- Jere Holloway (@JereHolloway2) reported
@comcast @xfinity @xfinitysupport with the inconsistency of my service, where the hell did that $400b for fiber that y’all clowns were a part of. Yeah. Still ****** salty when y’all cut my **** off with no reason. You fart like a tumbleweed falls.
- Jere Holloway (@JereHolloway2) reported
@comcast @Xfinity @XfinitySupport there’s an unexpected outage? Was it cause someone was one the pole messin around without notice again and y’all playin catch up?
- doughardy (@doughardy_ct) reported
@TJBreen Trying to cancel comcast when I got gonetspeed was an exercise in internet research and patience…customer disservice.
- John A. Garavento (@GaraventoA) reported
COMCAST having trouble with X1 Platform AGAIN: Sure are and this episode is into it’s second hour as best I know-only turned on TV 1 & 1/2 hours ago. These problems have been occurring for months. This is getting to be one of their longest running series. Same problem same bill.
- Understand Their Pain, and Profit from It (@NoHandoutsBiden) reported
@CarlaRK3 Had same issue with Comcast years ago. Disconnected me. Then told me I asked to have service disconnected. They should all be public utilities.
- 👑Queen Boss♏️ (@OVOMelaninQueen) reported
@xfinitymobile what is going on with the service? My phone is saying no service and there is a 3hr wait with customer service. Is there an outage or what? @Xfinity @XfinitySupport
- LinkDead56k (@LD56k) reported
@Xfinity y’all are awful. Just because I had to update my payment information you took me off auto pay and then you removed the discount I had. And now I can’t get it back “because the code is removed”I can’t wait to cancel my service
- Adventures of a Spoonie (@SpoonsAdventure) reported
@xfinitymobile piggybacking off of @Verizon.. just after 4am ET and service is just gone. Literally nothing. Ironically, my home wifi with @Xfinity also went out within seconds, but has since come back. What’s the deal? How long will we be without service?!
- WECpoker (@WECpoker) reported
If it wasn't for my Verizon mobile backup internet, there are a few times I would be in real trouble when Xfinity goes down during a big tournament. BTW, I'm just thinking, Verizon internet hardly ever goes down
- Dave White (@DaveWhi38010039) reported
@NevilleRay @PCMag @TMobile Sorry t mobile sucks. Very unreliable signal. Was on it for 3 years. Now I'm on Xfinity mobile. Nothing comes close
- MonteTwisto (@BradleyNugent) reported
@2KSupport #9210872 still after a week waiting on this bullsh*t *** “support” at this point I would take Comcast customer service in 2010 over whatever y’all call what y’all offer…haven’t played since Sunday and all y’all message is “be patient we’ll get to you” refund my money
- Karen Hart (@tigercoleman) reported
Not going to keep paying money to @Xfinity @XfinitySupport for lousy internet service! I don’t even get the 200 I’m paying for! Awesome your not!
- Tiffany (@_HiGHLYADDiCTiF) reported
@SoMagNIKKficent Ugh let me what xfinity talking about. I need a damn discount.
- 🇺🇸Brad🇺🇸 (@digitalrookiEX) reported
@SactoMan81 @BestBuy Comcast/Xfinity and I couldn’t get the gig speeds they were selling even a foot away from the router..the ONLY solution I got was to hard wire EVERYTHING
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